Privacy Notice

How VPP Home Energy handles lead information

Last updated: May 22, 2026

This notice explains how VPP Home Energy collects and uses information when you talk with Sophia or submit the follow-up form on this website.

Information We Collect

We collect the information you choose to provide, such as your name, phone number, email address, city, ZIP code, electric provider, bill range, preferred call time, and questions or notes from your conversation.

We also collect basic website context such as page URL, referrer, timezone, and campaign parameters so we can understand which outreach sources create useful homeowner conversations.

How We Use Information

We use this information to evaluate whether a short VPP fit check makes sense, route the lead to our internal team, follow up when requested, improve Sophia's lead qualification flow, and maintain operational records.

Follow-Up And Consent

When you provide contact information, you are asking VPP Home Energy or Weston to follow up about the VPP program. You can ask us not to contact you, and we will mark the lead as opted out.

We do not use automated marketing text messages from this site today. If that changes, we will add the required consent language and opt-out handling before launching that channel.

Sharing

We do not sell lead information. We may use service providers that help run the site, voice experience, lead database, email alerts, hosting, analytics, or other business operations. Those providers process information for operational purposes.

Retention And Security

We keep lead records for business follow-up, quality review, and operational history. We use restricted dashboards and provider secrets to limit access, but no internet service can be guaranteed perfectly secure.

Contact

To request an update, deletion, or opt-out for your lead record, email ops@vpphomeenergy.com.